Feedback is here! Share your marketplace experiences with other buyers and sellers


Now you have the ability to share your buying and selling experiences with the hobbyDB community! Your feedback will help other customers and sellers make better decisions when purchasing on hobbyDB or any other hobbyDB powered marketplace. Leaving feedback is a breeze – check out the step-by-step instructions below.

Quick Note: We’re currently in data collection mode, so your feedback will only be visible in your buyer/seller dashboard until it goes live on the marketplace next week!

To get started, visit the hobbyDB marketplace

Leave feedback for a Seller – 

  1. Make sure you are logged in to your hobbyDB account. If you do not have an account, you will not be able to leave feedback.
    Note: If you place an order using “Guest Checkout”, you will not be able to leave a review, track your package, or automatically add items to your digital collection.
  2. Once you receive your item, log in to your buyer dashboard.
  3. From your buyer dashboard, click the “View Cart” link in the order that you’d like to leave feedback for.
  4. Once you’re redirected to your specific order, click the “Leave Feedback” button on the top right-hand side of the page. 
  5. Add your star rating and a message. Star ratings are 1-5 with 1 being “I hated it” and 5 being “I loved it”. Please ensure your message is respectful and constructive. We reserve the right to delete any comments that do not follow these guidelines.
  6. Click “Leave Feedback” and you’re all set!

Leave feedback for a Buyer – 

  1. In order to leave feedback, you will have to be signed in to your hobbyDB seller account.
    Note: If you placed an order using “Guest Checkout”, you will not be able to leave a review for that order.
  2. Once your item is delivered, navigate to your seller dashboard.
  3. From your seller dashboard, click the “View Cart” link in the order that you’d like to leave feedback for.
  4. Once you’re redirected to your specific order, click the “Leave Feedback” button on the top right-hand side of the page.
  5. Add your star rating and a message.
    Star ratings are 1-5 with 1 being “I hated it” and 5 being “I loved it”. Please ensure your message is respectful and constructive. We reserve the right to delete any comments that do not follow these guidelines.
  6. Click “Leave Feedback”.
  7. All done!

If you have any other questions regarding this feature, always feel free to reach out to our support team!

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TJ Smith
TJ Smith
4 months ago

It is unreasonable to have a “rating system” where reviews cannot be left if the seller doesn’t mark the item as shipped. There is no incentive for someone wishing to game the system to mark the item shipped. And as far as I can tell, the individual reviews cannot be read by other collectors. Seeing the numerical rating is useless without context.

Joschik
Admin
4 months ago
Reply to  TJ Smith

Very fair comment. That is planned and hope comes in the next few months.

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